Tag Archives: communication

“I urgently need your help”

Posted on August 30, 2012 by rina

I received an email message today where the sender’s first line was “I urgently need your help”. When someone urgently needs my help, I think they are in trouble, and that I need to mobilize myself, energy and resources into … Continue reading →

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The Client that listens to Clients

Posted on June 12, 2011 by rina

Arrrg, I say! How do you convince your client not to listen to their client? I spend so much time convincing my clients that social media is really about supplying their customers with an avenue to communicate directly with them, … Continue reading →

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